Returns and Refunds

Return/Refund Policy


You can return most items purchased at ChapterOne Books for a full refund within 7 days of purchase. Purchases made on ChapterOne Bookstores can be returned for refund only if the delivered product is damaged in the transit . To return these items, please use our Online Return Centre.

ChapterOne Books Return Policies


Items purchased at ChapterOne Books are returnable for exchange only within 14 days of the order being delivered. ..

ChapterOne Books Standard Refund Policies


Items purchased at ChapterOne Books can be returned within 7 days for a full refund, subject to our other return/refund guidelines listed below.

  • Refunds are done only if the ordered book/books are damaged in transit, or the books ordered are wrong/different from the originally ordered book/books.
  • Gift Cards are not returnable.


Know more about Terms and Conditions here